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FAQ's

IS THIS SITE SECURE?

any personal information given to Man-ique.com will be protected. your information will not be disclosed to any third parties. Man-ique.com server will secure your personal information with up-to-date firewall and encryption techniques during the ordering process.

in order to protect customers to the fullest extent, Man-ique.com does not store your credit card information at any time.

to assist you in recognizing secure areas of the Man-ique.com website, a small lock icon will appear in the lower left/right-corner of your web browser. when this icon is present, and in the locked position, you know that information on that page will be secured.

added online security to protect your personal information from unauthorized use is provided by using advanced SSL (Secure Sockets Layer) encryption.

 

WHAT IF THE ITEM I WANT IS SOLD OUT?

although we make every effort to keep sufficient stock of items listed on our site, occasionally we do sell out of certain products and sizes. if we are out of stock on an item you have ordered, we will notify you via e-mail. any changes will be reflected in your order total as well as your shipping confirmation.

WHAT IF I ENCOUNTER ANY ERRORS DURING CHECK OUT?

if you encounter an error while attempting to check out and do not receive an automated confirmation from Man-ique.com - we have not received your order and you will not be charged. when these errors occur, your bank/credit card may hold funds in your account but these funds will not be released to Man-ique.com these holds will usually resolve themselves within a few days and the funds will be returned to your account automatically.

you may also contact us directly at support@Man-ique.com please make sure to let us know of any error messages you received and any other pertinent information about the order so we may better assist you!

 

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